DaoDesk. Support with serenity.
A user-friendly helpdesk system designed to streamline support and enhance customer
satisfaction. It offers a seamless experience, allowing to resolve users' issues quickly and
efficiently through a calm and intuitive interface.
Features
Explore service capabilities
Messaging
Personalize conversations across channels.
Help center
Let customers serve themselves.
Ticketing
Track, organize, and solve all your tickets.
Voice
Speak directly to customers.
Routing and intelligence
Send tickets to the best agent for the job.
SLA
Optimize agent staffing and performance.
Platform
Use plugins to modify DaoDesk to meet your needs.
Automation and bot constructor
Solve customer issues faster with automation.
AI copilot
Automate interactions with AI-copilot.
Agent workspace
See your customer data in one place.
Data privacy and protection
Keep customers safe.
Analytics and reporting
Turn data into useful insights.
Quality assurance
Improve the quality of all interactions.
Integrations
Bring your daily systems into DaoDesk.
Cost of the platform
Online version
Annual fee
Monthly fee
€20
Per agent per month
(billed annually)
- Connecting email and telephony
- Connecting messengers (Whatsapp, Viber, Telegram, Messenger)
- Unlimited number of requests
- History of all contacts with the client
- Automations and rules
- Reply templates
- Reports and analytics
- Knowledge base for agents and customers
- Over 30 integrations + API
- Help from our experts