Create Response

POST /tickets/:ticket_id/posts/

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Example URL

https://system_domain/api/v2/tickets/123/posts/

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PATH Parameters

Parameter	Type	Required	Description
ticket_id	number	Yes	Technical ID of the ticket

Request Body Parameters (form-data)

Parameter	Type	Required	Description
text	string	Yes	Response text
user_id	number	No	ID of the post creator; if not specified, the post is sent on behalf of the API user
files	array	No	Array of files (available only in form_data format)

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Example Request Body (form-data)

Key	Value
text	"Hello!"
user_id	2

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Example Response:

Example Response

{
    "data": {
        "ticket_id": 123,
        "id": 16091,
        "user_id": 2,
        "text": "Hello!",
        "date_created": "13:41:06 12.03.2025",
        "date_updated": "13:41:06 12.03.2025",
        "files": []
    }
}