Get Ticket Audit

GET /tickets/:ticket_id/audit/

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URL Example

https://system_domain/api/v2/tickets/123/audit/?page=1&user_list=2&event_list=ticket_union

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PATH Parameters

Parameter	Type	Required	Description
ticket_id	number	Yes	Technical ID of the ticket

Query Parameters

Parameter	Type	Required	Description
page	number	No	Page number
user_list	number	No	ID of the user on whose behalf the events were created
event_list	string	No	Search by event type (comma-separated)
from_date_created	string	No	Search for events created since the specified moment (YYYY-MM-DD HH:MM:SS)
to_date_created	string	No	Search for events created before the specified moment (YYYY-MM-DD HH:MM:SS)

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Response Example

{
    "data": {
        "0": {
            "id": 34467,
            "event": "sla_overdue",
            "text": {
                "ru": "Нарушен SLA на выполнение",
                "en": "Violated SLA for execution"
            },
            "user_id": -2,
            "group_id": 2,
            "user_name": "System",
            "date_created": "14:01:28 20.05.2023"
        },
        "1": {
            "id": 34466,
            "event": "ticket_view",
            "text": {
                "ru": "Просмотр заявки",
                "en": "View request"
            },
            "user_id": 1,
            "group_id": 2,
            "user_name": "Administrator",
            "date_created": "13:56:23 20.05.2023"
        },
        "2": {
            "id": 34465,
            "event": "ticket_create",
            "text": {
                "ru": "Создание заявки",
                "en": "Create a request"
            },
            "user_id": 1,
            "group_id": 2,
            "user_name": "Administrator",
            "date_created": "13:56:22 20.05.2023"
        }
    },
    "pagination": {
        "total": 3,
        "per_page": 30,
        "current_page": 1,
        "total_pages": 1
    }
}