Add/Update Values in Ticket Field

info

This method is available only for fields with the following types: Dropdown list (select), Related fields (hierarchy), Multi-button (multi_button)

POST /custom_fields/:field_id/options/

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URL Example

https://system_domain/api/v2/custom_fields/123/options/

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PATH Parameters

Parameter	Type	Required	Description
field_id	number	Yes	ID of the custom field

Request Body Parameters (JSON)

Parameter	Type	Required	Description
options	array	Yes	Array of values

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Request Body Examples (JSON):

{
    "options": [   // Adding a new value
        {
            "name": {
                "ru": "Новая опция",
                "en": "New option"
            }
        }
    ]
}

{
    "options": [   // Updating an existing value
        {
            "id": 11016, // ID of the value to update
            "name": {
                "ru": "Обновлённое значение",
                "en": "Updated option"
            }
        }
    ]
}

{
    "options": [   // Adding a new value for related fields at a specific level
        {
            "pid": 4588, // ID of the parent value
            "name": {
                "ru": "Новая опция",
                "en": "New option"
            }
        }
    ]
}

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Response Examples:

Response Example

{
    "data": [   // Response to adding a new value
        {
            "id": 11016,
            "name": {
                "ru": "Новая опция",
                "en": "New option"
            }
        }
    ]
}

{
    "data": [   // Response to updating an existing value
        {
            "id": 11016,
            "name": {
                "ru": "Обновлённое значение",
                "en": "Updated option"
            }
        }
    ]
}

{
    "data": [   // Response to adding a new value for related fields at a specific level
        {
            "id": 11016,
            "name": {
                "ru": "Новая опция",
                "en": "New option"
            }
        }
    ]
}