Merge Tickets

POST /tickets/:ticket_id/union/

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URL Example

https://system_domain/api/v2/tickets/123/union/

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PATH Parameters

Parameter	Type	Required	Description
ticket_id	number	Yes	Technical ID of the ticket, the main ticket during merging

Request Body Parameters (form-data)

Parameter	Type	Required	Description
ticket_list	string	Yes	IDs of tickets to be merged with the main ticket

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Request Body Example (form-data)

Key	Value
ticket_list	1, 2, 3

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Response Example

{
    "data": {
        "id": 2130,
        "pid": 0,
        "unique_id": "WWX-50667",
        "date_created": "2023-10-20 13:17:22",
        "date_updated": "2023-10-20 13:19:10",
        "title": "1",
        "source": "system",
        "status_id": "open",
        "priority_id": 2,
        "type_id": 0,
        "department_id": 1,
        "department_name": "Support Department",
        "owner_id": 0,
        "owner_name": "",
        "owner_lastname": "",
        "owner_email": "",
        "user_id": 1,
        "user_name": "test",
        "user_lastname": "",
        "user_email": "[email protected]",
        "cc": [],
        "bcc": [],
        "followers": [],
        "ticket_lock": 0,
        "sla_date": "20.10.2023 13:18",
        "sla_flag": 1,
        "freeze_date": null,
        "freeze": 0,
        "viewed_by_staff": 1,
        "viewed_by_client": 0,
        "rate": "",
        "rate_comment": "",
        "rate_date": "",
        "deleted": 0,
        "tags": [],
        "jira_issues": []
    }
}